Rapid Analysis and ResearchĬompanies create more documentation and receive more customer feedback. Using AI-enhanced indexing and search tools increase the speed and accuracy of chatbots to provide more useful information on a more timely basis. Enhanced ChatbotsĬhatbots use natural language processing (NLP) to analyze customer input and search corporate resources for answers. These reports can be used to enhance the customer service experience and provide better information. In a customer service environment, Watson Discovery can report on trends, so organizations can apply analytics to understand customer requests and understand needs more deeply. The AI can also be trained to understand industry-specific language to understand context and provide even more accurate results. For internal documents, researchers can rapidly understand content and categories of information with full paragraph results returned to preserve context. Indexing and search tools powered by AI can categorize text, tables, and images. Data isolation, mutual authentication, and compute isolation for premium usersĬustomers looking for AI-enhanced indexing and search can expect several benefits, such as: Enhanced Context.IBM Watson Knowledge Studio (WKS) model integration.Key features of IBM Watson Discovery include: And Peerspot notes that the top competitors to IBM for indexing and search tools include Elastic Enterprise, OpenText, Microsoft, Lucidworks, Coveo, and Google. Key competitors to IBM in the general AI market include Advanced Micro Devices, AiCure, ARM Limited, Baidu, Enlitic, Google, Intel, Lifegraph, Microsoft, and Sensely. Fortune Business Insights and Gartner estimate CAGRs of 20%–21%, and Grand View Research and Markets and Markets estimate higher CAGRs of 38%–39%. Gartner researchers forecast $62.5 billion for 2022 for this niche, which is relatively inline with the Markets and Markets’ estimate of $58.3 billion for 2020.Ĭompound annual growth rate (CAGR) estimates also vary but are independent of the definition. ĪI software represents a more narrow subsection of the overall AI market. The overall AI market includes both software and services and for 2021, estimates range from a high $328.34 billion from Fortune Business Insights down to $93.5 billion from Grand View Research. Size estimates for the AI market vary depending upon its definition. See below to learn all about where IBM Watson Discovery stands in the AI sector: IBM Watson Discovery and the AI Market Companies use the document search capabilities to index and search documents rapidly to enhance and power internal research, customer service, or chatbox services. IBM Watson Discovery empowers document search with artificial intelligence (AI) enhanced text analysis. Researchers and customer service teams cannot waste time sifting through useless information - they need relevant data quickly. The modern enterprise environment generates new documents at an alarming rate, which makes analysis of information increasingly difficult.
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